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| During my visit, I experienced... |
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| Guest Room Upon Arrival |
| A clean room | | | | | | | | | | | | |
| A clean bathroom | | | | | | | | | | | | |
| Everything working in my room | | | | | | | | | | | | |
| An inviting atmosphere | | | | | | | | | | | | |
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| Resort Staff |
| Friendly staff | | | | | | | | | | | | |
| Prompt attention from staff | | | | | | | | | | | | |
| Helpful staff | | | | | | | | | | | | |
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| Front Desk |
| Prompt check-in | | | | | | | | | | | | |
| Prompt check-out | | | | | | | | | | | | |
| Friendly front desk staff | | | | | | | | | | | | |
| Accurate reservations on check-in | | | | | | | | | | | | |
| Accurate billing on check-out | | | | | | | | | | | | |
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| Overall Resort Stay |
| Overall value | | | | | | | | | | | | |
| Overall very satisfied | | | | | | | | | | | | |
| Supposing I were in this area again, I would stay at this resort | | | | | | | | | | | | |
| Resort offered a uniquely enjoyable experience | | | | | | | | | | | | |
| Resort created very pleasant memories | | | | | | | | | | | | |
| How likely are you to recommend this resort to a friend or colleague? | | | | | | | | | | | | |
| How likely are you to recommend this lodging property to a friend or colleague? | | | | | | | | | | | | |
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| Village Life |
| Unique Village experience | | | | | | | | | | | | |
| Overall Village fun/vitality | | | | | | | | | | | | |
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| Which of the following activities did you/members of your party experience on this trip? |
| Dining Mark all that apply: |
Fine dining restaurants in-resort
Fine dining restaurants near by
Casual dining restaurants in-resort
Casual dining restaurants near by
Pubs/Bars
After hours night clubs
Dinner Cruise
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| Water Activities Mark all that apply: |
Marina
Water/Beach Sports
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| Other Activities Mark all that apply: |
Beach
Fitness/ Sports Center
Golf
Tennis
Spa/Wellness Center/Massage
The Salon
Children Recreation Activities
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| Please tell us more... |
| Did you have a problem/issue during your stay? | Yes
No
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| If yes, how well was it resolved? | Below Expectations
Met Expectations
Exceeded Expectations
Did Not Report
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| Purpose of visit | Business
Pleasure or Leisure
Group or Conference
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| Including this trip, how often have you stayed at this resort? | First Time
2-4
5-7
8-10
11+
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| Are you? | Male
Female
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| You can best be described as | Single, no children
Household, with children
Couple, no children
Household, children no longer at home
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| Into which age range do you fall? | 19-24
25-34
35-44
45-54
55-64
65+
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| Who are you traveling with on this trip? Mark all that apply: |
Traveling Alone
Parents
Spouse/Partner
Business Associates
Children
Friends
Other Family Members
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| If traveling with children, please indicate the number and age: |
| 5 yrs and Under | 1
2
3+
None
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| 6-10 yrs | 1
2
3+
None
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| 11-15 yrs | 1
2
3+
None
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| 16-18 yrs | 1
2
3+
None
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| Into which range does your annual household income fall | $25,000 or less
$25,000 - $49,999
$50,000 - $74,999
$75,000 - $99,999
$100,000 - $149,999
$150,000-$174,999
$175,000 - $199,999
$200,000 - $249,999
$250,000 +
Prefer not to answer
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Employees who enhanced your experience
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How can we make your next visit with us more enjoyable?
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| If you would like us to follow-up with you on anything you have said in this survey please provide us with your contact information |
| Name: | |
| Email: | |
| Phone | |
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